Accor Services offers innovative solutions tailored to the specific needs of its clients by drawing on its acquired knowledge and experience with Employee Benefit Programs and Human Resource services.
Accor Services takes into account the legislation of the country, employment law, union relations, lifestyles and cultural practices in order to successfully implement a locally relevant solution.
Working in close contact with Australian institutional, financial and association circles, together with local partners, Accor Services Australia offers industry-leading and relevant human resources services across the following areas:
Meeting Life’s Essentials
Today's employees expect more from their employer than a just job and a salary to match their experience and skills. They seek an integrated offer that includes remuneration and additional benefits. Employers of Choice have understood that by contributing to the well-being of their staff, employees improve performance and judgement and their businesses benefit.
To find out more information about employee benefits click here.
Enhancing Well-being
In their desire to strike a balance between their professional and private lives, today's employees are placing new demands on their employers. More and more businesses are incorporating their employees' personal expectations into their management strategy as a means of increasing work efficiency, reducing stress or absenteeism, or even attracting employees in an unstable job market by building a more attractive employer image.
Employee Assistance and Well-Being
Our Employee Assistance and Well-Being Programs provide a range of personal and professional support services for staff, managers, and their families. This includes programs for the whole organisation as well as for specific situations such as traumatic workplace incidents.
In Australia, Accor Services offers this service through its partnership with Davidson Trahaire Corpsych (DTC). As a leading corporate psychology and human resources consulting firm, DTC has been assisting Australian businesses since 1988 in building employee well-being and organisational performance.
Our Services include:
Employee Assistance Programs - employee access to short term confidential counselling in convenient locations or via phone or Internet links. The service provides assistance for every day personal issues. Our professional counsellors aim to have employees back into the work force and effective as soon as possible or to provide links to appropriate longer term care. This includes eapdirect™ , our on-line assistance service that provides access to key information, on-line counselling, self-assessment tools and links to key services
Well-Being Programs - aimed at enhancing the well-being of individual employees. The service includes multi-service websites that allow employees to receive advice on a wide range of topics that affect their personal well-being. The additional services include surveys, seminars and training that allow organisations to facilitate a healthy working culture.
Trauma & Critical Incident Management - vital services that can be called upon in times of crisis and disaster. Specially trained and equipped professionals provide a structured approach to help employees come to terms with any critical event. The aim is to assist the team members affected by the incident to return and rejoin the workforce in a healthy state of well-being. The care begins with immediate on-site assistance followed by planned support and counselling assistance.
Clinical Psychological Assessments - allow organisations to access specialist professionals to provide assessments around the mental state of an employee with more severe issues. Many of these services relate to stress claims and more serious incidents of workplace disruption.
To find out more information about employee assistance click here.
Improving Performance
Assessment and Development
In today's tough employment landscape, ensuring your organisation has a strategic approach to talent management including attraction and retention of staff at all levels is essential. Accor Services, through its partnership with Davidson Trahaire Corpsych (DTC) offers a comprehensive and innovative range of services to help organisations have the right solutions to get employees and networks more involved in the smooth operation of your business.
Selection Assessment - a core fundamental in any process where organisations are seeking to find the right people to maintain the productive culture of the organisation. People are vital to the success of any organisation and these services provide management teams with detailed information to make substantiated selection decisions.
Leadership and Management Development - assists in the evaluation of the potential for individuals to be effective leaders and the key areas for development so that they can be guided to reach their full potential.
Graduate Assessment - assists management teams in selecting the next generation team members from the pool of young talent. This service assists with key decisions and provides guidelines for development needs of individuals so that the program delivers a significant return on investment for the business.
Consulting and Coaching
Accor Services, through its partnership with Davidson Trahaire Corpsych (DTC), offers a broad range of consulting and coaching services to assist organisations with training imperatives for employee development, conflict resolution and the smooth transition of out going employees as well as providing essential insights into the culture and leadership of your organisation.
Executive Coaching - provides your best team players with the guidance and assistance to perform at their best. Using globally recognised approaches, our team helps selected employees align themselves more closely with the goals of the organisation so that they can be achieved. It provides the objective view that all managers require to improve their performance.
Career Transition - allows organisations access to services that provide out going employees with a professional way of planning the next stage of their career. Programs that refocus and enhance the skills needed to take the next step in their working lives.
Employee and Organisational Surveys - provides key insights into the culture and leadership of any organisation. It enhances employees' morale through the ability to provide input to the development of the organisation through a confidential medium.
Conflict Resolution and Mediation - provides the opportunity to get independent and objective management of situations where individuals have opposing points–of-view. These situations often required a third party to ensure that they don't escalate. Having a professional involved ensures that the matter is approached in a structured and fair manner.
Learning and Development - assist individuals to gain a greater insight and understanding of workplace issues and build awareness of their own skills, actions and behaviours. This service encourages and promotes individual ownership for wellbeing, development and success. Developing the skills and knowledge base of staff is a proven way of creating improved levels of performance within the business.
To find out more information about Davidson Trahaire Corpsych click here.